Merchandise Financial Planning at Specialty Retailer
- Address omni-channel needs, such as consolidation of ownership and inventory visibility (international retail, wholesale, direct (catalog and e-commerce) and outlet operations)
- Improved efficiencies by coordinating and aligning processes (previously separate processes managed by different business owners in excel)
- Drive business based on top down strategies
- Enhance cross-channel reconciliation and support unique needs of various channels and countries
By providing iterative deliveries and early exposure to the custom solution before design and build were complete, we helped transition to a new process and fine tune the solution (and process) over the duration of the project. Visibility to prototype solutions helped prioritize which nuances and unique needs to support.
Some key aspects of the multi-channel implementation included unique measure sets for different channels. For example, in direct sales, demand and shipments provide unique information. Another aspect for the retailer is that they pool inventory across channels. This required unique views and hierarchy to enable summary views of inventory by warehouse.
Merchandise Financial Planning at Apparel Retailer
- Aligned business processes for retail stores and direct to consumer
- Provided visibility to omni-channel inventory
- Reduced complexity of previous implementation and met new business needs
- Streamlined international retail, catalog, and ecommerce operations
The iterative approach allowed the users to see what they designed and make appropriate adjustments prior to the build phase completion.
Some key aspects of the multi-channel implementation included unique measures for off-price merchandise. A common balance set across retail stores and direct to consumer provided a single version of inventory. The planning process for international allowed for planning at higher levels because of the limited number of planners, while following the same business process as the rest of the company.
Merchandise Financial Planning, Assortment Planning and Item Planning at a Fashion Retailer/Distributer
- Provided visibility to omni-channel plans, which previously did not exist in one place
- Aligned/merged responsibilities of online and retail store planning
- Reduced complexity and improved performance of previous RPAS implementation (Assortments were planned in spreadsheets because AP implementation was not usable.)
- Streamlined Assortment Planning processes to support stronger plans
Business process experts combined with RPAS subject matter experts challenged the team to keep their processes and the solution simple. The planning team was small and the tool needed to be efficient from a planning and performance perspective.
An integrated MFP to AP/IP solution provided easy reconciliation within the planning tools. A reporting specific workbook was created to allow for executives and planning directors/managers to create real-time reports within RPAS. The solution was designed to allow users to plan in either local currency or USD by making a simple selection during the workbook build process. Location planning was included to allow for finance to create comp plans and reconcile with their finance system.