Top 100 specialty retailer struggled to fulfill e-commerce orders from distribution centers during peak periods.  This retailer sought Cognira expertise to help address related forecasting challenges.

insights

  • Some stores are able to support distribution during these peak periods.
  • Reviewed the impact of various fulfillment strategies.

Approach

  • Forecast levers adjusted so that forecasts better reflect targeted distribution strategies.
  • Store demand reflects fulfillment approach.

Benefits

  • Greater alignment between replenishment and execution
  • Improved service levels and reduced costs 
  • Expanded on-line fulfillment capacity during holidays to support over 4 times more orders than typical volumes.

 


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